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It is specified beforehand that the present conditions govern the sales, by CHEZ EMILE, of all the products present on the website The offer and the sale of products on our website ( are governed by these General Conditions of Sale. The products bought on are sold directly by the SARL CHEZ EMILE, 38 Rue Sergent Blandan 69001 Lyon -France, registered with the RCS of Lyon under the number 797 913 894. The general conditions of sale may be modified, in particular considering any normative changes. The new general conditions of sale will apply as of their date of publication on Customer service email address: contact (at)


1.1 - The prices of our products are indicated in euros, all taxes are included except the participation in the costs of processing and shipping. These prices are communicated in Euros (with conversion into respective currencies). PRE-ORDER ITEM : Please note any orders containing pre-order items won't be shipped until all items are available, so please order this separately to avoid delays. Please remember that release dates are at the mercy of labels, distributors, and pressing plants and will change constantly.

1.2 - In case of order to any other country than metropolitan France, you are the importer of the product(s) concerned. For all products shipped outside the European Union and French Overseas Territories and Departments, the price will be calculated without taxes automatically on the invoice. Customs duties, local taxes, import duties or state taxes may be required. These rights and sums are not the responsibility of They will be at your charge and are entirely your responsibility both in terms of declaration and payment to the competent authorities and bodies in your country.

1.3 - All orders must be paid in Euros (€).  All payment via Paypal application will automatically increase the bill price of 3,5%.

1.4 - reserves the right to modify the prices at any time, but the products will be invoiced on the basis of time order prices, subject to their availability. At the first order, the user must create his account online with his personal details and keep them updated. The contract shall be deemed to have been concluded when CHEZ EMILE receives the order form by telematic means, once the accuracy of the order data has been verified. Before proceeding to the purchase of the products, by transmitting the order form, you are requested to read carefully these General Conditions of Sale. By transmitting the order form electronically, you accept unconditionally and agree to respect, in the relations with CHEZ EMILE, the present General Conditions of Sale. If you do not agree with the terms indicated in these Terms and Conditions, please do not transfer your purchase order form to By submitting your order form, you confirm to know and accept these General Conditions of Sale without reservations.


The data recorded by upon validation of your order, constitutes proof of all the transactions made by and its customers. The data recorded by the payment system is proof of the financial transactions.


The products will be delivered to the delivery address indicated during the ordering process. We will do the best to ensure that the delivery takes place in less than 21 days. In case of difficulties, we undertake to keep you informed of these. Shipping costs are calculated automatically as soon as you finalize your shopping cart and appear in the total to be paid. When sending the parcel, we will send you by e-mail its tracking number if you select the option. Please note, we are not responsible of any lost package if you don't use tracking option. Customs and other charges in the country of arrival shall be borne by the buyer. In case of loss or deterioration of the product during transport, the customer must inform the carrier without delay.


Payment is made only by credit card on a secure banking server. Credit card details are encrypted using the SSL (Secure Socket Layer) protocol and never stocked. Payment is made directly to the Chez Emile’s Bank Account. CHEZ EMILE has no access to these details, and does not keep them on its servers. In case of problem or fraud please contact us at the following address: contact (@) without delay.


provides you quality products. Despite this, if you are not satisfied with the product purchased, CHEZ EMILE undertakes to exchange it or refund it to you. The expenses of sending and return will be at your expense. You have a period of 3 days from the date of receipt to return the products to us. Damaged items, without original packaging or incomplete will not be returned and will be returned to you as yours. The products in promotion or sale will not be exchanged or refunded.


The products offered comply with the French legislation in force. It is your responsibility to check with the local authorities in your country about the importing possibilities and the use of products or services you are considering of ordering. The photographs and texts reproduced, illustrating the products presented are not contractual. Consequently, the responsibility of CHEZ EMILE can not be committed in case of error of photograph or text. CHEZ EMILE can not be held responsible for the non-performance of the contract concluded in the event of stock-out (unavailability of the product).


All texts, comments, books, illustrations and images reproduced on are reserved under copyright and intellectual property rights for the whole world. As such, in accordance with the provisions of the Intellectual Property Code, only use for private use is tolerated subject to different or more restrictive provisions of the intellectual property code. Any other use constitutes infringement and sanction under the Intellectual Property without prior authorization of Any total or partial reproduction of the catalog of is strictly prohibited. All rights reserved.

CUSTOMER DATA undertakes not to disclose to third parties the information you communicate to us. These remain confidential. They will only be used by our internal services to process your order, reinforce and personalize the communication, the cultural offer of the product reserved for the customers of, in particular by the newsletters to which you will have subscribed. SARL CHEZ EMILE does not record any personally identifiable information, except for the forms that the user is free to fill in. The information collected on the sites is protected by the law "Informatique et Libertés" n ° 78-17 of January 6, 1978. They have a right of access, rectification, opposition to communication and cancel on simple request to CHEZ EMILE - 38 Rue Sergent Blandan, 690001 Lyon. CHEZ EMILE may carry out statistical analyzes without these being nominative and may inform third parties (organizations of evaluation of attendance) in a summary and non-nominative form.


Order management requires the use of cookies. Non-personal information is recorded by this system of cookies (text files used to recognize a user and thus facilitate its use of the website). These have no meaning apart from their use on the website


As a user of the Facebook page "Chez Emile" you acknowledge having read the charter of use accessible on this Facebook page, you undertake notably to not publish contributions contrary to the laws, the public order Or good manners ; Not to publish repetitive contributions; Not to advertise or engage in commercial activity; Not to make violent, vulgar, defamatory or abusive remarks; Use correct and understandable language. In addition, you acknowledge the possibility for the moderator of this Facebook page to control the contributions and to remove at any time any contribution that does not respect the charter of use. SARL CHEZ EMILE does not control website in connection with and therefore can not be held responsible for their content. The risks associated with the use of these sites are entirely up to the user. It will comply with their terms of use.


Chez Emile 38 Rue Sergent Blandan - 69001 - Lyon, France TVA number : FR41797913894 contact(at)

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