Terms and conditions
It is specified beforehand that the present conditions govern the sales, by CHEZ EMILE, of all the products present on the website www.chezemile-records.com. The offer and the sale of products on our website (www.chezemile-records.com) are governed by these General Conditions of Sale. The products bought on www.chezemile-records.com are sold directly by the SARL CHEZ EMILE, 38 Rue Sergent Blandan 69001 Lyon -France, registered with the RCS of Lyon under the number 797 913 894. The general conditions of sale may be modified, in particular considering any normative changes. The new general conditions of sale will apply as of their date of publication on www.chezemile-records.com Customer service email address: contact (at) chezemile-records.com
1.1 - The prices of our products are indicated in euros, all taxes are included except the participation in the costs of processing and shipping. These prices are communicated in Euros (with conversion into respective currencies). PRE-ORDER ITEM : Please note any orders containing pre-order items won't be shipped until all items are available, so please order this separately to avoid delays. Please remember that release dates are at the mercy of labels, distributors, and pressing plants and will change constantly.
1.2 - In case of order to any other country than metropolitan France, you are the importer of the product(s) concerned. For all products shipped outside the European Union and French Overseas Territories and Departments, the price will be calculated without taxes automatically on the invoice. Customs duties, local taxes, import duties or state taxes may be required. These rights and sums are not the responsibility of www.chezemile-records.com. They will be at your charge and are entirely your responsibility both in terms of declaration and payment to the competent authorities and bodies in your country.
1.3 - All orders must be paid in Euros (€). All payment via Paypal application will automatically increase the bill price of 3,5%.
1.4 - www.chezemile-records.com reserves the right to modify the prices at any time, but the products will be invoiced on the basis of time order prices, subject to their availability. At the first order, the user must create his account online with his personal details and keep them updated. The contract shall be deemed to have been concluded when CHEZ EMILE receives the order form by telematic means, once the accuracy of the order data has been verified. Before proceeding to the purchase of the products, by transmitting the order form, you are requested to read carefully these General Conditions of Sale. By transmitting the order form electronically, you accept unconditionally and agree to respect, in the relations with CHEZ EMILE, the present General Conditions of Sale. If you do not agree with the terms indicated in these Terms and Conditions, please do not transfer your purchase order form to www.chezemile-records.com. By submitting your order form, you confirm to know and accept these General Conditions of Sale without reservations.
The data recorded by www.chezemile-records.com upon validation of your order, constitutes proof of all the transactions made by www.chezemile-records.com and its customers. The data recorded by the payment system is proof of the financial transactions.
The products will be delivered to the delivery address indicated during the ordering process. We will do the best to ensure that the delivery takes place in less than 21 days. In case of difficulties, we undertake to keep you informed of these. Shipping costs are calculated automatically as soon as you finalize your shopping cart and appear in the total to be paid. When sending the parcel, we will send you by e-mail its tracking number if you select the option. Please note, we are not responsible of any lost package if you don't use tracking option. Customs and other charges in the country of arrival shall be borne by the buyer. In case of loss or deterioration of the product during transport, the customer must inform the carrier without delay.
Payment is made only by credit card on a secure banking server. Credit card details are encrypted using the SSL (Secure Socket Layer) protocol and never stocked. Payment is made directly to the Chez Emile’s Bank Account. CHEZ EMILE has no access to these details, and does not keep them on its servers. In case of problem or fraud please contact us at the following address: contact (@) chezemile-records.com without delay.
RETURN / EXCHANGE CHEZ EMILE
provides you quality products. Despite this, if you are not satisfied with the product purchased, CHEZ EMILE undertakes to exchange it or refund it to you. The expenses of sending and return will be at your expense. You have a period of 3 days from the date of receipt to return the products to us. Damaged items, without original packaging or incomplete will not be returned and will be returned to you as yours. The products in promotion or sale will not be exchanged or refunded.
The products offered comply with the French legislation in force. It is your responsibility to check with the local authorities in your country about the importing possibilities and the use of products or services you are considering of ordering. The photographs and texts reproduced, illustrating the products presented are not contractual. Consequently, the responsibility of CHEZ EMILE can not be committed in case of error of photograph or text. CHEZ EMILE can not be held responsible for the non-performance of the contract concluded in the event of stock-out (unavailability of the product).
All texts, comments, books, illustrations and images reproduced on www.chezemile-records.com are reserved under copyright and intellectual property rights for the whole world. As such, in accordance with the provisions of the Intellectual Property Code, only use for private use is tolerated subject to different or more restrictive provisions of the intellectual property code. Any other use constitutes infringement and sanction under the Intellectual Property without prior authorization of www.chezemile-records.com. Any total or partial reproduction of the catalog of www.chezemile-records.com is strictly prohibited. All rights reserved.
COOKIES & LINKS
You can subscribe to our email newsletter service, by providing a valid e-mail address to which the newsletters should be sent in the “Newsletter” section on our Site or by providing consent when you set-up your Account, in addition to your express consent for receiving our newsletters. For the newsletter dispatch we use the so-called double opt-in process, meaning that we will only send you the newsletter if you have confirmed your registration by accessing the dedicated link in the confirmation e-mail we send after you subscription to our Newsletter. This way, we wish to ensure that only you, as the owner of the specified e-mail address, are able to register for and receive our newsletters. You can unsubscribe from our email newsletter service at any time, by either sending an e-mail to [•] with your request for cancelation of your subscription or accessing the cancellation of subscription dedicated link existing at the end of each newsletter. The cancelation of your subscription shall not affect the lawfulness of processing based on your consent before its withdrawal.
Chez Emile 38 Rue Sergent Blandan - 69001 - Lyon, France TVA number : FR41797913894 contact(at)chezemile-records.com